Remote Intake Coordinator - Healthcare Enrollment

Vynca Inc.

Illinois

À distance

USD 30 000 - 48 000

Temps partiel

Il y a 7 jours

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Résumé du poste

Vynca Inc. is seeking an Intake Coordinator for a remote-friendly 1099 contract role supporting ECM Sales/Marketing and Clinical Outreach teams. You will help enroll patients, review medical charts, and build relationships with patients and families.

The role emphasizes privacy, cross-functional collaboration, and meeting KPIs, with potential conversion to full-time in states including Illinois. Prior healthcare intake experience and CMA/CCMA certification are preferred.

Qualifications

Minimum of 2 years of previous intake or admission experience in a high call volume environment.
CMA/CCMA certificate issued by a recognized group.
Prior experience in a remote role with a quiet workspace to ensure member privacy.
2+ years of experience in palliative care, home health, hospice, and/or hospital discharge planning or case management, highly preferred.
2+ years of experience working with one or more large safety net hospitals in the region, preferred.
Willing and able to work Monday-Friday 8:30am-5:00pm Pacific Time, with possible evenings/weekends.
Bilingual (English/Spanish), highly preferred.
Excellent oral and written communication skills required.
General computer skills and working knowledge of Google Suite and Salesforce.
Training as or alongside social workers, nurses, medical assistants, chaplains, or related roles.
Project development skills and ability to work independently.
Cultural competency with the target population.

Responsabilités

Facilitates intake, admission, and can assist with outreaching for incoming patients.
Provides accurate and ongoing assessment of patient’s status in the admission.
Provides administrative computer support by maintaining databases, logs, and census sheets; updates resource/contact lists and schedules.
Completes insurance eligibility checks and assigns clients to the Clinical Outreach Specialist.
Works cross-functionally with sales, outreach, care delivery and RCM to facilitate the enrollment workflow.
Maintains all documentation involved with the enrollment process by recording interactions in an operating system.
Participate in all staff, census and other meetings.
Weekly meetings with the Outreach Team, and others.
Meet or exceed established departmental KPIs.
Assumes other duties in support of organizational needs.
Answer incoming calls and emails.