Remote Intake Coordinator for Home Health Visits

Float Health; Oklahoma; Remote; USD 48,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, vision

401k matching

Unlimited PTO

Parental leave

Home office setup

Phone & internet stipend

Learning stipend

HSA & FSA

100% remote (US)

Job summary

Float Health is hiring an Intake Specialist for a fully remote US position. You will manage new patient referrals, coordinate start-of-care visits, and liaison between pharmacies, nurses, and patients to ensure timely and high-quality home-based care.

The role emphasizes fast, accurate communication, strong organizational skills, and proactive problem-solving to support staffing decisions and patient outcomes. Weekend availability is required.

Qualifications

• 1+ years of experience with medical scheduling.
• Ability to utilize multiple technology platforms simultaneously.
• Ability to manage inbound communication while supporting other tasks.
• Ability to type 60 words per minute with high accuracy.
• Excellent critical thinking and problem-solving abilities.
• Highly organized with excellent time management skills.
• Exceptional customer service skills.
• Exceptional written and verbal communication, including the ability to digest and explain complex information clearly to all users.
• Ability to work effectively both independently and in a team environment.

Responsibilities

• Coordinate start of care visits using the Float Health platform and supporting tech (Zendesk, Google Suite, Slack).
• Match appropriate nurses to patients and onboard patients to Float Health.
• Confirm logistics and schedules to ensure safe, seamless home visits and respond to restaff or reschedule requests.
• Communicate clearly with pharmacies, nurses, and patients via email, phone, chat, and SMS.
• Work cross-functionally with internal teams to ensure visit documentation and related tasks are completed.
• Prioritize and coordinate multiple tasks simultaneously; learn new processes and technology continuously.
• Develop and maintain positive relationships with peers at specialty pharmacies; provide feedback to improve tech and processes.

Skills

Medical scheduling

Multitasking

Communication

Customer service

Time management

Remote collaboration

Tools

Zendesk

Google Suite

Slack

Job description

Float Health is hiring an Intake Specialist for a fully remote US position. You will manage new patient referrals, coordinate start-of-care visits, and liaison between pharmacies, nurses, and patients to ensure timely and high-quality home-based care.

The role emphasizes fast, accurate communication, strong organizational skills, and proactive problem-solving to support staffing decisions and patient outcomes. Weekend availability is required.