Remote Intake Advocate for Injury Claims

Tort Experts; Arizona; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% company-paid medical, dental, vision insurance

401k plan with full company match

Unlimited paid time off

Job summary

Tort Experts is hiring for the Intake Advocate position in Arizona. You will be the first point of contact for claimants, guiding them through eligibility screening for legal assistance. The role involves engaging in a high volume of calls and maintaining detailed records.

Preferred qualifications include a Bachelor’s degree and call center experience, along with strong communication skills. Benefits include 100% company-paid insurance premiums and a flexible work-from-home environment.

Qualifications

• Call center or BPO experience required.
• Legal intake experience is preferred.
• Ability to handle sensitive information with discretion.

Responsibilities

• Build initial claimant relationships through interactions.
• Engage in 150 – 200 calls per day.
• Maintain updated records of claimant interactions.

Skills

Strong communication skills

Excellent organizational abilities

Proficient in Microsoft Office Suite

Attention to detail

Education

Bachelor’s degree in a related field

Tools

Legal case management software

Job description

Tort Experts is hiring for the Intake Advocate position in Arizona. You will be the first point of contact for claimants, guiding them through eligibility screening for legal assistance. The role involves engaging in a high volume of calls and maintaining detailed records.

Preferred qualifications include a Bachelor’s degree and call center experience, along with strong communication skills. Benefits include 100% company-paid insurance premiums and a flexible work-from-home environment.