Remote Intake Advocate for Injury Claims

Tort Experts; Nevada (IA); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

100% company-paid premiums for medical, dental, and vision insurance

100% company match on HSA or FSA contributions

401k plan with full company match

Unlimited paid time off

Work from home equipment budget

Forever remote work environment

Job summary

Tort Experts is seeking an Intake Advocate to be the first point of contact for potential claimants seeking legal assistance. In this role, you will guide potential claimants through the eligibility screening process and assist in completing initial applications for legal representation.

The ideal candidate will have a bachelor's degree in a related field and experience in a call center or legal intake environment. Strong communication and organizational skills are essential for this position.

Qualifications

• Bachelor's degree in a related field preferred.
• Call center or BPO experience required.
• Legal intake experience is preferred.
• Proficient in Microsoft Office Suite.
• Attention to detail and accuracy in data entry.

Responsibilities

• Build claimant relationships through interactions.
• Engage in 150-200 calls per day.
• Maintain updated records in a database system.
• Identify urgent issues requiring immediate attention.
• Meet occupancy and adherence goals.

Skills

Strong communication skills

Organizational and time-management abilities

Proficiency in Microsoft Office Suite

Attention to detail

Education

Bachelor's degree in a related field

Tools

Legal case management software

Job description

Tort Experts is seeking an Intake Advocate to be the first point of contact for potential claimants seeking legal assistance. In this role, you will guide potential claimants through the eligibility screening process and assist in completing initial applications for legal representation.

The ideal candidate will have a bachelor's degree in a related field and experience in a call center or legal intake environment. Strong communication and organizational skills are essential for this position.