Remote Intake Advocate for Injury Claims

Tort Experts; Idaho; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% company-paid insurance premiums

401k plan with full company match

Unlimited paid time off

Work from home equipment budget

Forever remote work environment

Job summary

Tort Experts in Idaho is searching for an Intake Advocate to serve as the first point of contact for claimants seeking legal assistance. You will conduct screening processes, assist with forms, and manage up to 200 calls daily, ensuring confidentiality and maintaining records.

This role requires a Bachelor’s degree and call center experience. The company offers full benefits, including medical coverage, a 401k plan, and unlimited paid time off, in a supportive remote work environment.

Qualifications

• Bachelor’s degree in a related field (e.g., Business Administration) preferred.
• Call center or BPO experience required.
• Legal intake experience is preferred.

Responsibilities

• Build initial claimant relationships and confidence.
• Engage in 150-200 calls per day.
• Maintain updated records and documentation.
• Use good judgment for urgent issues.

Skills

Strong communication skills

Excellent organizational abilities

Proficient in Microsoft Office

Attention to detail

Education

Bachelor’s degree in a related field

Tools

Legal case management software

Job description

Tort Experts in Idaho is searching for an Intake Advocate to serve as the first point of contact for claimants seeking legal assistance. You will conduct screening processes, assist with forms, and manage up to 200 calls daily, ensuring confidentiality and maintaining records.

This role requires a Bachelor’s degree and call center experience. The company offers full benefits, including medical coverage, a 401k plan, and unlimited paid time off, in a supportive remote work environment.