Remote Intake Advocate for Injury Claims

Tort Experts; Colorado; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% company-paid medical, dental, vision insurance

401k plan with full company match

Unlimited paid time off

Work from home equipment budget

Job summary

Tort Experts is seeking an Intake Advocate to be the first point of contact for claimants seeking legal assistance. You will guide potential claimants through a screening process, assisting them in completing initial forms and applications to retain an attorney.

This position requires strong communication skills, experience in a call center or BPO environment, and a Bachelor's degree in a related field preferred. Enjoy benefits like 100% company-paid insurance premiums and unlimited paid time off.

Qualifications

• Call center or BPO experience required.
• Legal intake experience is preferred.
• Ability to work remotely and manage time with minimal supervision.

Responsibilities

• Build the initial claimant relationship with every prospective caller.
• Engage in 150 – 200 calls per day in a professional environment.
• Maintain records and documentation of claimant interactions.

Skills

Strong communication skills

Organizational abilities

Time-management abilities

Detail-oriented

Problem-solving skills

Education

Bachelor’s degree in a related field

Tools

Microsoft Office Suite

Legal case management software

Job description

Tort Experts is seeking an Intake Advocate to be the first point of contact for claimants seeking legal assistance. You will guide potential claimants through a screening process, assisting them in completing initial forms and applications to retain an attorney.

This position requires strong communication skills, experience in a call center or BPO environment, and a Bachelor's degree in a related field preferred. Enjoy benefits like 100% company-paid insurance premiums and unlimited paid time off.