Remote Intake Advocate for Injury Claims

Tort Experts; North Dakota; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

100% company-paid insurance premiums

401k with full company match

Unlimited paid time off

Work from home equipment budget

Forever remote work environment

Job summary

Tort Experts is seeking an Intake Advocate to be the first point of contact for potential claimants seeking legal assistance with injury claims. You will guide claimants through the screening process and assist with initial forms and applications.

The ideal candidate will possess a Bachelor's degree and experience in call centers or legal intakes. Strong communication skills and the ability to handle sensitive information are essential. Benefits include fully paid insurance premiums and unlimited paid time off.

Qualifications

• Call center or BPO experience required.
• Legal intake experience is preferred.

Responsibilities

• Build initial claimant relationships and confidence with each contact.
• Engage in 150–200 calls per day in a call center environment.
• Maintain detailed documentation of claimant interactions in a database system.

Skills

Strong communication skills, both verbal and written

Excellent organizational and time management abilities

Proficient in Microsoft Office Suite and legal case management software

Attention to detail and accuracy in data entry

Education

Bachelor’s degree in a related field (e.g., Business Administration)

Job description

Tort Experts is seeking an Intake Advocate to be the first point of contact for potential claimants seeking legal assistance with injury claims. You will guide claimants through the screening process and assist with initial forms and applications.

The ideal candidate will possess a Bachelor's degree and experience in call centers or legal intakes. Strong communication skills and the ability to handle sensitive information are essential. Benefits include fully paid insurance premiums and unlimited paid time off.