Remote Insurance Support Specialist | Equity & Growth

Jerry.ai; Arizona; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Stock options

Flexible scheduling

Remote work with equipment provided

P&C license paid

Job summary

Jerry.ai is a fully remote company redefining how people manage car and home insurance. As part of Customer Operations, you’ll help customers with care, navigate our evolving app, and resolve inquiries with speed and empathy.

You’ll work in a fast-paced, equity-friendly environment that offers a competitive wage, comprehensive benefits, and flexible scheduling, with equipment provided for remote work.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.

Responsibilities

• Take great care of our customers and anticipate needs beyond the question asked.
• Resolve inquiries effectively through thoughtful problem solving.
• Process service requests for vehicles, drivers, lienholders, and policy documents.
• Contribute feedback that helps ship improvements to the app and processes.

Skills

Customer service

Problem solving

Communication

Attention to detail

Job description

Jerry.ai is a fully remote company redefining how people manage car and home insurance. As part of Customer Operations, you’ll help customers with care, navigate our evolving app, and resolve inquiries with speed and empathy.

You’ll work in a fast-paced, equity-friendly environment that offers a competitive wage, comprehensive benefits, and flexible scheduling, with equipment provided for remote work.