Remote Insurance Follow-Up Specialist

Harris Computer; Madison (WI); Teletrabalho; USD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

3 weeks vacation

5 personal days

Medical, Dental, and Vision benefits

Employee stock ownership

RRSP/401k matching

Remote work

Resumo da oferta

Harris Computer is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. The role requires learning multiple hospital systems, researching complex claims, and working with third party payors to obtain essential information for resolution.

This is a remote position welcoming applicants from anywhere in the United States. You will manage 40-50 accounts per day, gather necessary data, and help move claims toward payment

Qualificações

• Minimum 3+ years of experience in related field.
• High School or equivalent diploma.
• Knowledge of revenue cycle processes impacting insurance reimbursements.
• Customer service oriented and able to work under pressure.

Responsabilidades

• Review and resolve outstanding insurance balances on hospital patient accounts.
• Handle 40-50 accounts per workday for assigned payors.
• Gather demographic, clinical, and insurance information to pay claims.
• Identify and prepare claims for reconsiderations and appeals.
• Educate and train new hires and assist less experienced representatives.
• Research and route accounts through appropriate workflows to resolution.
• Review and adjust accounts per payor/client guidelines.
• Collaborate with other teams to resolve project issues and improve workflows.
• Maintain compliance with MEDHOST QMS and regulatory requirements.

Conhecimentos

Customer service

Microsoft Office

Telephone systems

Formação académica

High School Diploma

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

Harris Computer is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. The role requires learning multiple hospital systems, researching complex claims, and working with third party payors to obtain essential information for resolution.

This is a remote position welcoming applicants from anywhere in the United States. You will manage 40-50 accounts per day, gather necessary data, and help move claims toward payment