Remote Insurance Claims Follow-Up Specialist II

Harris Computer; Kansas City (MO); Remote; USD 42,000 - 64,000; Full time

Benefits offered by this job

Remote work

Healthcare benefits

Job summary

Harris Computer, via MEDHOST, is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. This remote role supports US facilities and requires strong accuracy in researching claims and communicating with payors.

Your responsibilities include following up 40–50 accounts per day, gathering needed information, assisting with complex claims, and training new hires while ensuring compliance and quality standards.

Qualifications

• Must have 3+ years' experience in related field.
• High School or equivalent diploma required.
• Experience with MEDHOST and healthcare revenue cycle processes.
• Ability to learn multiple hospital systems and AI-enabled tools.
• Strong research and analytical skills with attention to detail.

Responsibilities

• Review and resolve outstanding insurance balances.
• Research and analyze insurance claims across systems.
• Work with third-party payors to obtain necessary information.
• Follow up on accounts and rebill as needed.
• Educate and train new hires.
• Assist with projects and cross-team workflows.
• Maintain MEDHOST Quality Management System compliance.

Skills

Research analysis

Healthcare reimbursement

Customer service

Communication skills

Microsoft Office

Adaptability

Training others

Education

High School or equivalent diploma

Tools

MEDHOST

Microsoft Office

Microsoft Teams

Job description

Harris Computer, via MEDHOST, is seeking an Account Follow-up Representative II to review and resolve outstanding insurance balances on hospital patient accounts. This remote role supports US facilities and requires strong accuracy in researching claims and communicating with payors.

Your responsibilities include following up 40–50 accounts per day, gathering needed information, assisting with complex claims, and training new hires while ensuring compliance and quality standards.