Remote Inside Sales Support Specialist

IQVIA; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

IQVIA is seeking a skilled sales representative for a short-term remote project in the medical device field. This role involves engaging with existing customers, establishing new business sales, and enhancing service contracts to improve patient outcomes. With a competitive pay structure and a supportive work environment, it offers a chance for substantial impact in healthcare.

Benefits

Flexibility in work location

Potential for bonuses based on performance

Supportive and collaborative work environment

Qualifications

• 2+ years of inside sales, direct sales, or telemarketing experience.
• Proven sales record and strong customer service experience.
• Excellent verbal and written communication skills.

Responsibilities

• Introduce service contracts to customers and establish new business sales.
• Conduct follow-up calls and emails for feedback.
• Understand customer needs and provide appropriate solutions.

Skills

Communication

Time Management

Customer Service

Education

AA/BS/BA or equivalent practical experience

Job description

Employer Industry: Medical Device Company

Why consider this job opportunity:
- Salary up to $30 per hour
- Short-term remote project providing flexibility in work location
- Opportunity to work with a reputable employer in the medical device industry
- Chance to make a positive impact on patient outcomes and healthcare solutions
- Supportive and collaborative work environment
- Potential for bonuses and other compensation based on performance

What to Expect (Job Responsibilities):
- Introduce the employer’s menu of service contracts to the current customer base
- Establish new business sales through email and outbound phone campaigns
- Identify key decision-makers for service contracts and discuss service menu options in detail
- Conduct follow-up calls and emails for feedback on service contract options
- Understand customer needs and provide appropriate solutions to enhance service contracts

What is Required (Qualifications):
- AA/BS/BA or equivalent practical experience
- 2+ years of inside sales, direct sales, customer service, or telemarketing experience
- Proven sales record of success and strong customer service experience
- Excellent verbal and written communication skills
- Strong time management skills and ability to build positive client relationships

How to Stand Out (Preferred Qualifications):
- Prior service contract selling experience
- Confidence and professionalism as a self-starter
- Experience in prospecting and moving opportunities through the sales cycle
- Familiarity with biomed and materials management departments
- Ability to craft solutions that meet business goals based on client discussions

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