Remote Inside Sales Support Specialist

IQVIA Argentina; Phoenix (AZ); Remote; USD 60,000 - 80,000; Full time

Job summary

A medical device company seeks an Inside Sales Representative for a remote, short-term project. Candidates should have at least 2 years of inside sales or customer service experience, strong sales skills, and a successful sales record. Responsibilities include establishing new business, introducing service contracts, and maintaining client relationships.

Qualifications

• 2+ years inside sales, direct sales, or telemarketing experience preferred.
• Strong customer service experience; confident, professional, and self-starter.

Responsibilities

• Introduce Client’s menu of service contracts to current customer base.
• Establish new business sales through email and outbound phone campaigns.
• Identify key decision makers and review service menu options.

Skills

Customer service

Time management

Communication

Sales skills

Education

AA/BS/BA or equivalent practical experience

Job description

We invite you to apply! You will be asked to create and account, which takes less than one minute and requires only a username and password. The entire application takes 5-7 minutes to complete.

We are hiring an Inside Sales Representative for a reputable Medical Device Company

**THIS IS A REMOTE - SHORT-TERM PROJECT**

Requirements:

• AA/BS/BA or equivalent practical experience; preferred

• 2+ years inside sales, direct sales, customer service or telemarketing experience; preferred

• Ideal candidate will have prior service contract selling experience; have strong customer service experience; be confident, professional and a self-starter

• Must have excellent time management experience and ability to cultivate positive client relationships with customer

• Have a proven and documented sales record of success

• Excellent verbal and written communication skills

• Ability to prospect, build a pipeline and move ongoing opportunities through the sales cycle as well as propose and discuss viable solutions with key decision makers

Responsibilities:

• Introduce Client’s menu of service contracts to current customer base

• Establish new business sales through email and outbound phone campaign

• Focus on biomed and materials management departments with initial introduction

• Identify the key decision makers and influencers for service contracts and review service menu options in detail, leading to the sale

• Review current equipment and corresponding warranty terms to provide appropriate service contract solutions

• Forward Client’s formal Service Menu Document to customer

• Conduct follow-up calls and emails for feedback on service contract options initially presented

• Understand customer needs and requirements through key listening for feedback on service menu options and provide appropriate solutions to extend, adopt new services, or upgrade for multiple years

• Craft solution with appropriate service that meets business goals based on client discussions

IQVIA/MedTech takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.

#LI-CES #LI-DNP

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more athttps://jobs.iqvia.com

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. https://jobs.iqvia.com/eoe

The potential base pay range for this role is $25-$30 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.