Remote Inside Sales Specialist: Growth, Upgrades & Retention

Fidium; Boise (ID); Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

401(k) matching

Medical, Rx, Dental and Vision

Disability insurance

Tuition reimbursement

Flexible Time Off

Annual bonus program

Job summary

Fidium is looking for a motivated individual to join their sales team focusing on customer acquisition and retention. You will primarily handle sales calls, assist with customer inquiries, and promote company services.

Your role will include making follow-up calls, managing website inquiries, and engaging with customers. The ideal candidate should possess strong communication skills and some sales experience, and a high school diploma is required. Join Fidium to make a meaningful impact!

Qualifications

• Experience in customer service and/or Inside/Outside sales.
• Minimum of one year's experience in Inside/Outside sales.
• Must have excellent verbal communication skills and good writing skills.

Responsibilities

• Answer sales calls generated through marketing tactics.
• Make outbound calls for upgrade campaigns.
• Assist with customer retention efforts.
• Contact website leads in a timely manner.
• Follow up with new customers after their first week.
• Promote customer referral program and additional services.

Skills

Communication skills

Customer service

Sales experience

Education

High School Diploma

Tools

Seibel

Microsoft Office

Job description

Fidium is looking for a motivated individual to join their sales team focusing on customer acquisition and retention. You will primarily handle sales calls, assist with customer inquiries, and promote company services.

Your role will include making follow-up calls, managing website inquiries, and engaging with customers. The ideal candidate should possess strong communication skills and some sales experience, and a high school diploma is required. Join Fidium to make a meaningful impact!