Remote Inside Sales Pro — Equity & Growth

Jerry.ai; Massachusetts; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Equity (stock options)

Fully remote with equipment provided

Flexible scheduling (5x8 or 4x10)

Competitive benefits (medical, dental,

Job summary

Jerry.ai is seeking a Customer Operations team member to deliver exceptional service for auto and home insurance, with a focus on understanding customer needs and guiding them through our app and coverage options. You will join a fast-paced, remote team that values ownership, collaboration, and continuous learning.

The role spans sales and service, with a pathway to either track through the interview process.

Qualifications

• Experience in customer service, sales, or hospitality is a plus.
• Friendly and positive attitude with willingness to work as a team.
• Strong work ethic and reliable performance.
• Good problem solving and communication skills.

Responsibilities

• Taking great care of customers and identifying needs beyond what is asked.
• Answering inbound calls from customers and policyholders.
• Becoming knowledgeable about the product and helping customers navigate it.
• Solving barriers to obtain the right coverage for customers.
• Processing service requests such as vehicles, drivers, lienholders, and policy documents.
• Contributing feedback to improve the product.

Skills

Customer service

Sales

Hospitality

Friendly attitude

Team player

Strong communication

Problem solving

Job description

Jerry.ai is seeking a Customer Operations team member to deliver exceptional service for auto and home insurance, with a focus on understanding customer needs and guiding them through our app and coverage options. You will join a fast-paced, remote team that values ownership, collaboration, and continuous learning.

The role spans sales and service, with a pathway to either track through the interview process.