Remote Inside Sales & Service Associate | Equity Eligible

Jerry.ai; North Carolina; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Equity (stock options)

Medical, dental & vision insurance

401(k) matching

Paid vacation

Flexible scheduling

Fully remote with equipment provided

Job summary

Jerry.ai is a remote-first company transforming how people manage car and home insurance. You’ll join the Customer Operations team, handling inbound calls for auto and home policies and helping customers while navigating our evolving app.

You’ll learn products across providers and guide customers to the right coverage with a friendly, proactive approach. The role covers both sales and service paths, with equity options and robust benefits.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Ability to answer inbound calls across auto and home insurance products.
• Comfort navigating a modern app to assist customers.

Responsibilities

• Take inbound calls from customers shopping auto or home policies.
• Assist policyholders with changes and manage service requests.
• Identify the best insurance options across multiple carriers.
• Provide proactive guidance, not just direct answers.
• Contribute to product and service improvements through feedback loop.

Skills

Customer service

Sales

Communication

Hospitality

Job description

Jerry.ai is a remote-first company transforming how people manage car and home insurance. You’ll join the Customer Operations team, handling inbound calls for auto and home policies and helping customers while navigating our evolving app.

You’ll learn products across providers and guide customers to the right coverage with a friendly, proactive approach. The role covers both sales and service paths, with equity options and robust benefits.