Remote Inside Sales & Service Pro — Insurance Tech

Jerry.ai; West Palm Beach (FL); Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401K match

Paid vacation

Job summary

Jerry.ai is seeking a Customer Operations teammate to help customers manage car and home insurance journeys in a fast-paced, fully remote role. You will engage with customers across auto, home, and related policies, help them find the right coverage, and resolve issues with a focus on service quality.

We value collaboration, a positive attitude, and strong problem solving. The role offers flexible scheduling, equity opportunities, and a comprehensive benefits package in a remote-first

Qualifications

• Experience in customer service, sales, or hospitality is a plus.
• Friendly, positive attitude and willingness to work as a team.
• Strong communication and problem solving skills are essential.

Responsibilities

• Take great care of customers by addressing needs and uncovering unasked questions (coverage gaps, discounts, renewals).
• Answer inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Learn the product deeply to match customers with the right coverage and navigate the app.

Skills

Customer service

Sales

Hospitality

Teamwork

Strong work ethic

Problem solving

Communication

Job description

Jerry.ai is seeking a Customer Operations teammate to help customers manage car and home insurance journeys in a fast-paced, fully remote role. You will engage with customers across auto, home, and related policies, help them find the right coverage, and resolve issues with a focus on service quality.

We value collaboration, a positive attitude, and strong problem solving. The role offers flexible scheduling, equity opportunities, and a comprehensive benefits package in a remote-first