Remote Insurance Sales & Service Pro — Equity & Growth

Precision Labs; Atlanta (GA); Hybrid; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K match

Paid vacation time

Stock options

Flexible scheduling

Fully remote (equipment provided)

P&C license paid

Job summary

Jerry.ai is seeking a Customer Operations teammate to deliver exceptional service for auto, home, and related policies in a fast-paced, remote environment. You will learn the product inside out across multiple carriers, helping customers with coverage, renewals, and changes while collaborating with a supportive team.

The role emphasizes thoughtful problem solving, clear communication, and teamwork; compensation includes hourly pay with potential commissions and equity opportunities, and a

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Genuinely friendly and positive attitude and willingness to work as a team.
• Strong work ethic.
• Strong problem solving skills.
• Strong communication skills.

Responsibilities

• Taking great care of our customers. Our team members don't just answer the question asked — they catch the thing the customer didn't know to ask about. A coverage gap. A discount they qualify for. A renewal about to spike.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something changed.
• Getting deep on the product. With a large panel of insurance companies to work from, knowing which one fits which customer is the craft of this job. Our app evolves constantly too, and knowing it inside out makes you the person customers trust to navigate it.
• Problem solving to remove barriers between a customer and the right coverage.
• Processing service requests — vehicles, drivers, lienholders, policy documents.
• Making the product better. Tell us what you're hearing. The feedback loop here is short enough that you'll see your suggestions ship.

Skills

Customer service

Sales

Communication

Problem solving

Teamwork

Job description

Jerry.ai is seeking a Customer Operations teammate to deliver exceptional service for auto, home, and related policies in a fast-paced, remote environment. You will learn the product inside out across multiple carriers, helping customers with coverage, renewals, and changes while collaborating with a supportive team.

The role emphasizes thoughtful problem solving, clear communication, and teamwork; compensation includes hourly pay with potential commissions and equity opportunities, and a