Remote Inside Sales & Customer Care Pro

Jerry.ai; Florida; Remote; USD 26,000 - 29,000; Full time

Benefits offered by this job

Equity (stock options)

Flexible scheduling

Fully remote, equipment provided

Paid vacation time

Health, dental, and vision insurance

401(k) with employer matching

Paid parental leave

Wellness benefits

Job summary

Jerry.ai is hiring for a Customer Operations role that supports sales and service in a fully remote environment. You will assist customers shopping auto and home policies, answer questions, and guide them through our app, aiming to deliver warm, fast service.

The role emphasizes teamwork and a positive attitude, with opportunities to impact customer experience. Compensation includes hourly pay and equity potential in a rapidly growing startup.

Qualifications

• Experience in customer service, sales, or hospitality preferred.
• Friendly, positive attitude and team spirit.
• Strong work ethic and reliable performance.
• Good communication and active listening skills.
• Ability to proactively solve problems and remove barriers.

Responsibilities

• Take inbound calls from customers shopping auto, home, motorcycle, and other policies.
• Assist policyholders with changes and renewals.
• Learn the product deeply to match customers with the best coverage.
• Resolve issues and close gaps in coverage or discounts.
• Process service requests (vehicles, drivers, lienholders, documents).
• Suggest product improvements based on customer feedback.

Skills

Customer service

Sales

Hospitality

Communication

Problem solving

Job description

Jerry.ai is hiring for a Customer Operations role that supports sales and service in a fully remote environment. You will assist customers shopping auto and home policies, answer questions, and guide them through our app, aiming to deliver warm, fast service.

The role emphasizes teamwork and a positive attitude, with opportunities to impact customer experience. Compensation includes hourly pay and equity potential in a rapidly growing startup.