Remote Inside Sales Pro - Grow Insurance Tech & Equity

Jerry; Raleigh (NC); Remote; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Equity (stock options)

Health insurance

Dental insurance

Vision insurance

401K match

Paid vacation time

Flexible scheduling

Fully remote with equipment provided

Job summary

Jerry.ai is hiring for a Customer Operations role. This fully remote, full-time path offers two tracks—sales and service—with a focus on helping customers manage auto and home insurance needs. You’ll work with a large panel of insurers and contribute to a fast-paced, collaborative team environment.

Compensation includes hourly wages of $19–$21 plus uncapped commissions; top earners routinely surpass six figures. We provide benefits and equity, plus relocation options for the right candidate.

Qualifications

• Prior work experience in customer service, sales, or hospitality is a plus, but not required.
• Genuinely friendly and positive attitude and willingness to work as a team
• Strong work ethic
• Strong problem solving skills
• Strong communication skills

Responsibilities

• Taking great care of our customers. Our team members don’t just answer the question asked - they catch the thing the customer didn’t know to ask about. A coverage gap. A discount they qualify for. A renewal about to spike.
• Answering inbound calls from customers shopping auto, home, motorcycle, and other policies, and from policyholders who need something changed.
• Getting deep on the product. With a large panel of insurance companies to work from, knowing which one fits which customer is the craft of this job.
• Problem solving to remove barriers between a customer and the right coverage.
• Processing service requests - vehicles, drivers, lienholders, policy documents.
• Making the product better. Tell us what you’re hearing. The feedback loop here is short enough that you’ll see your suggestions ship.

Skills

Customer service

Sales

Hospitality

Job description

Jerry.ai is hiring for a Customer Operations role. This fully remote, full-time path offers two tracks—sales and service—with a focus on helping customers manage auto and home insurance needs. You’ll work with a large panel of insurers and contribute to a fast-paced, collaborative team environment.

Compensation includes hourly wages of $19–$21 plus uncapped commissions; top earners routinely surpass six figures. We provide benefits and equity, plus relocation options for the right candidate.