Remote Inside Sales Pro – Channel Partnerships & Growth

Mitel: Business & Hybrid Communication Solutions; United States; Remote; USD 67,000 - 83,000; Full time

Job summary

Mitel is seeking an Inside Sales Representative to support channel partners across North Carolina (Remote) and South Carolina (Remote). The role emphasizes proactive sales support, partner engagement, and business development to drive revenue within Mitel's channel ecosystem.

You will assist with product inquiries, pricing, quoting, ordering, and program details while coordinating with internal teams to resolve issues and improve partner satisfaction.

Qualifications

• Bachelor's degree or experience in lieu of education.
• 2+ years of inside sales, customer service, account management, or related role.
• Strong interest in technology, telecommunications, and channel sales.
• Excellent communication and interpersonal skills.
• Proficiency in Excel, PowerPoint, and CRM tools (Salesforce a plus).
• Self-motivated, able to learn and work independently and in a team.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as primary day-to-day contact for assigned channel partners with responsive support.
• Develop relationships with partners and become a trusted resource.
• Assist partners with product, pricing, quoting, ordering, and sales questions.
• Coordinate with internal teams to resolve partner issues.
• Proactively communicate Mitel programs, promotions, and updates to partners.
• Analyze sales data and partner performance to provide insights.
• Collaborate with marketing to develop partner enablement materials and campaigns.
• Reach out to partners to identify opportunities and follow up on leads.
• Support partners through the sales process from opportunity to close.
• Help partners identify Mitel solutions based on customer needs.

Skills

Inside sales

Communication skills

Analytical mindset

Independent and team work

Education

Bachelor's degree or experience in lieu of education

Tools

Microsoft Excel

PowerPoint

CRM tools

Salesforce

Job description

Mitel is seeking an Inside Sales Representative to support channel partners across North Carolina (Remote) and South Carolina (Remote). The role emphasizes proactive sales support, partner engagement, and business development to drive revenue within Mitel's channel ecosystem.

You will assist with product inquiries, pricing, quoting, ordering, and program details while coordinating with internal teams to resolve issues and improve partner satisfaction.