Channel Partner Inside Sales Specialist

Mitel (Delaware) Inc; Charlotte (NC); On-site; USD 67,000 - 83,000; Full time

Benefits offered by this job

Medical, Dental, Vision, Life and Dis.

Matching 401(k) plan

Paid time off

Job summary

Mitel (Delaware) Inc leads a role in Charlotte, NC to support channel partners, drive revenue, and manage day-to-day partner relationships. You will navigate Mitel tools, programs, products, and processes while finding opportunities to increase engagement and sales.

The position emphasizes proactive partner outreach, sales support through the full process, and collaboration with marketing for partner enablement materials and campaigns.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years in inside sales, customer service, or account management.
• Strong communication and relationship-building skills.
• Experience with Excel, PowerPoint, and CRM tools (Salesforce a plus).
• Self-motivated, team player with good organization.

Responsibilities

• Serve as the primary contact for channel partners and provide responsive support.
• Engage partners, identify opportunities, and drive sales activity.
• Assist with product, pricing, quoting, and ordering questions.
• Collaborate with internal teams to resolve partner issues and optimize processes.
• Analyze partner performance and support marketing-enabled campaigns.

Skills

Inside sales

Customer service

Account management

Communication

Analytical mindset

Excel

PowerPoint

Education

Bachelor's degree

Tools

Salesforce

Job description

Mitel (Delaware) Inc leads a role in Charlotte, NC to support channel partners, drive revenue, and manage day-to-day partner relationships. You will navigate Mitel tools, programs, products, and processes while finding opportunities to increase engagement and sales.

The position emphasizes proactive partner outreach, sales support through the full process, and collaboration with marketing for partner enablement materials and campaigns.