Channel Partner Inside Sales Specialist

Mitel (Delaware) Inc; Columbia (SC); On-site; USD 67,000 - 83,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Matching

Paid Time Off

Employee Assistance Program

Rewards and Recognition Programs

Job summary

Mitel is seeking an Inside Sales Representative to support channel partners and drive revenue growth through proactive sales support, partner engagement, and business development. You will help partners navigate Mitel tools, programs, pricing, quoting, ordering, and product resources while identifying opportunities to increase engagement and sales.

The role requires strong communication, relationship-building, and analytical skills, with experience in CRM (Salesforce preferred) and Microsoft

Qualifications

• Bachelor's degree, or experience in lieu of education.
• 2+ years of inside sales, customer service, account management, or related role.
• Strong interest in technology, telecommunications, and channel sales.
• Excellent communication and interpersonal skills with the ability to build relationships.
• Analytical mindset with proficiency in Excel, PowerPoint, and CRM tools (Salesforce experience is a plus).
• Self-motivated, eager to learn, and able to work independently and in a team environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Serve as a primary day-to-day point of contact for assigned channel partners and provide responsive, high-quality support.
• Develop strong working relationships with partners and become a trusted resource for their questions, needs, and business opportunities.
• Assist partners with product, pricing, quoting, ordering, program, and general sales-related questions.
• Help resolve partner issues by coordinating with the appropriate internal Mitel teams.
• Proactively communicate relevant Mitel programs, promotions, product updates, resources, and initiatives to partners.
• Analyze sales data and partner performance metrics to provide insights and recommendations.
• Collaborate with marketing teams to develop partner enablement materials, promotional campaigns, and sales resources.
• Proactively reach out to partners to identify opportunities, follow up on leads, and encourage sales activity.
• Support partners throughout the sales process, from initial opportunity identification through close.
• Help partners identify the right Mitel solutions based on customer requirements.
• Monitor partner activity and identify opportunities for increased revenue, product adoption, or expansion.
• Work closely with internal teams to enhance channel partner satisfaction and streamline processes.

Skills

Communication

Interpersonal skills

Analytical mindset

Team collaboration

Self-motivated

Education

Bachelor's degree or equivalent

Tools

Salesforce

Excel

PowerPoint

CRM tools

Job description

Mitel is seeking an Inside Sales Representative to support channel partners and drive revenue growth through proactive sales support, partner engagement, and business development. You will help partners navigate Mitel tools, programs, pricing, quoting, ordering, and product resources while identifying opportunities to increase engagement and sales.

The role requires strong communication, relationship-building, and analytical skills, with experience in CRM (Salesforce preferred) and Microsoft