Channel Partner Sales Specialist

Mitel; Charlotte (NC); On-site; USD 67,000 - 83,000; Full time

Benefits offered by this job

Medical Insurance

401(k) plan

Paid time off

Job summary

Mitel is seeking a driven channel sales support professional in the United States to act as the primary day-to-day contact for channel partners. You will assist with product, pricing, quoting, ordering, and sales inquiries, while building strong relationships and driving partner enablement and growth.

You will analyze partner performance, coordinate with internal teams, and proactively identify opportunities to increase revenue and product adoption across the partner network.

Qualifications

• Bachelor's degree or experience in lieu of education.
• 2+ years of experience in inside sales, customer service, account management, or a related role.
• Strong interest in technology, telecommunications, and channel sales.
• Proficiency in Microsoft Excel, PowerPoint, and CRM tools.

Responsibilities

• Serve as a primary day-to-day point of contact for assigned channel partners and provide responsive, high-quality support.
• Develop strong working relationships with partners and become a trusted resource for their questions, needs, and business opportunities.
• Assist partners with product, pricing, quoting, ordering, program, and general sales-related questions.
• Help resolve partner issues by coordinating with the appropriate internal Mitel teams.
• Proactively communicate relevant Mitel programs, promotions, product updates, resources, and initiatives to partners.
• Analyze sales data and partner performance metrics to provide insights and recommendations.
• Collaborate with marketing teams to develop partner enablement materials, promotional campaigns, and sales resources.
• Proactively reach out to partners to identify opportunities, follow up on leads, and encourage sales activity.
• Support partners throughout the sales process, from initial opportunity identification through close.
• Help partners identify the right Mitel solutions based on customer requirements.
• Monitor partner activity and identify opportunities for increased revenue, product adoption, or expansion.
• Work closely with internal teams to enhance channel partner satisfaction and streamline processes.

Skills

Communication

Interpersonal skills

Analytical mindset

Excel

Teamwork

Independent worker

Detail oriented

Education

Bachelor's degree

Tools

Salesforce

CRM tools

Job description

Mitel is seeking a driven channel sales support professional in the United States to act as the primary day-to-day contact for channel partners. You will assist with product, pricing, quoting, ordering, and sales inquiries, while building strong relationships and driving partner enablement and growth.

You will analyze partner performance, coordinate with internal teams, and proactively identify opportunities to increase revenue and product adoption across the partner network.