Remote Inside Sales: Parts & Contracts Specialist

Munters; New Jersey; Remote; USD 29,000 - 41,000; Full time

Job summary

Munters is seeking an Inside Sales Representative to support parts, service, and maintenance contracts from a remote home-based setting. You will prepare quotes, follow up on proposals, and identify opportunities to upsell products and services nationwide.

Ideal candidates have at least two years in sales or customer-facing roles, excellent communication, and strong organizational skills. Proficiency with MS Word/Excel and CRM systems such as Astea and Glovia is preferred.

Qualifications

• Must have a high school diploma or equivalent.
• At least two years of sales or customer-facing experience.
• Strong written and verbal communication skills.
• Professional and customer-focused phone etiquette.
• Strong organizational, time-management, and follow-up skills.
• Ability to learn CRM, quoting, and business systems such as Astea and Glovia.

Responsibilities

• Prepare quotes for replacement parts, service agreements, maintenance contracts, and renewals.
• Follow up with customers on open proposals and sales opportunities.
• Use the customer database to identify parts and service opportunities.
• Build and maintain strong relationships with customers.
• Close sales opportunities and coordinate payment processing.
• Work toward established monthly sales goals.
• Maintain accurate and up-to-date customer information.
• Track quotes and sales activity for monthly reporting.
• Develop a strong understanding of Munters products and services.
• Collaborate with internal teams to ensure a positive customer experience.
• Support special projects and team initiatives as needed.

Skills

Customer-focused communication

Phone etiquette

Organization & time management

Follow-up skills

MS Word

MS Excel

CRM familiarity

Education

High school diploma or equivalent

Tools

Astea

Glovia

Microsoft Word

Microsoft Excel

Job description

Munters is seeking an Inside Sales Representative to support parts, service, and maintenance contracts from a remote home-based setting. You will prepare quotes, follow up on proposals, and identify opportunities to upsell products and services nationwide.

Ideal candidates have at least two years in sales or customer-facing roles, excellent communication, and strong organizational skills. Proficiency with MS Word/Excel and CRM systems such as Astea and Glovia is preferred.