Remote Inside Sales: Parts & Contracts Specialist

Munters; Michigan; Remote; USD 29,000 - 41,000; Full time

Job summary

Munters is seeking an Inside Sales Representative to support our parts, service, and maintenance contract business. You will connect with customers across the country, prepare quotes, follow up on proposals, and identify opportunities to provide additional products and services.

This is a remote, home-based role that rewards relationship-building, multi-tasking, and contributing to sales growth in a fast-paced team environment.

Qualifications

• High school diploma or equivalent.
• At least two years of sales or customer-facing experience.
• Strong written and verbal communication skills.
• Professional and customer-focused phone etiquette.
• Strong organizational, time-management, and follow-up skills.
• Attention to detail and the ability to manage multiple priorities.
• Comfort working with Microsoft Word and Excel.
• Ability to learn customer relationship management, quoting, and business systems such as Astea and Glovia.
• Ability to handle confidential information appropriately.
• A collaborative mindset and the ability to work effectively across departments.
• Self-motivation and the ability to work with limited supervision.

Responsibilities

• Prepare quotes for replacement parts, service agreements, maintenance contracts, and renewals.
• Follow up with customers on open proposals and sales opportunities.
• Use our customer database to identify opportunities for spare parts and services.
• Build and maintain strong relationships with new and existing customers.
• Close sales opportunities and coordinate payment processing.
• Work toward established monthly sales goals.
• Maintain accurate and up-to-date customer information.
• Track quotes and sales activity for monthly reporting.
• Develop a strong understanding of Munters products and services.
• Collaborate with internal teams to ensure a positive customer experience.
• Support special projects and team initiatives as needed.

Skills

Sales experience

Customer-facing

Written communication

Verbal communication

Time management

Organizational skills

Microsoft Word

Microsoft Excel

CRM systems

Education

High school diploma or equivalent

Tools

Astea

Glovia

Job description

Munters is seeking an Inside Sales Representative to support our parts, service, and maintenance contract business. You will connect with customers across the country, prepare quotes, follow up on proposals, and identify opportunities to provide additional products and services.

This is a remote, home-based role that rewards relationship-building, multi-tasking, and contributing to sales growth in a fast-paced team environment.