Remote Inside Sales: Parts & Contract Specialist

Munters; Rhode Island; Remote; USD 29,000 - 41,000; Full time

Job summary

Munters is seeking an Inside Sales Representative to support parts, service, and maintenance contracts from a home-based role in the United States. You will quote replacements, renewals, and service agreements while building strong customer relationships nationwide.

You will follow up on proposals, identify opportunities, and coordinate with internal teams to ensure a positive customer experience. This role offers competitive hourly pay and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of sales or customer-facing experience.
• Strong written and verbal communication skills.
• Professional and customer-focused phone etiquette.
• Strong organizational and follow-up skills.
• Ability to learn CRM, quoting, and business systems.
• Ability to handle confidential information appropriately.

Responsibilities

• Prepare quotes for replacements, service agreements, maintenance contracts, and renewals.
• Follow up with customers on open proposals and opportunities.
• Use the database to identify spare parts and services opportunities.
• Build and maintain relationships with new and existing customers.
• Close sales opportunities and coordinate payment processing.
• Work toward established monthly sales goals.
• Maintain accurate customer information for reporting.
• Develop a strong understanding of Munters products and services.
• Collaborate with internal teams to ensure a positive customer experience.

Skills

Sales Experience

Customer-Facing

Communication

Organization

MS Word

MS Excel

Astea CRM

Glovia CRM

Confidential handling

Collaborative

Self-motivation

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

Astea CRM

Glovia CRM

Job description

Munters is seeking an Inside Sales Representative to support parts, service, and maintenance contracts from a home-based role in the United States. You will quote replacements, renewals, and service agreements while building strong customer relationships nationwide.

You will follow up on proposals, identify opportunities, and coordinate with internal teams to ensure a positive customer experience. This role offers competitive hourly pay and growth opportunities.