Remote Inside Sales Manager, B2C with Coaching & Growth

Point; United States; On-site; USD 90,000 - 180,000; Full time

Benefits offered by this job

Generous health benefits

Unlimited PTO

Flexible remote and onsite work

Fully paid parental leave

Equity

401K retirement plans

Monthly stipends for internet and cell

Home office reimbursement

MacBook and monitor

Job summary

Point seeks an Inside Sales Manager (B2C) to lead a remote US-based team of Account Managers and Sales Reps. You will drive top-of-funnel sales, set goals, coach, and hire new team members while coordinating with cross-functional partners on sales initiatives.

You will manage training plans, call campaigns, and performance metrics, with licensing requirements for MLO and attendance at onsite events. The role offers generous benefits and equity consideration.

Qualifications

• Bachelor’s degree or equivalent practical experience.
• 5+ years of experience in sales management, with a strong focus on performance management for telephonic sales teams.
• Ability to analyze performance data, identify trends, and drive operational improvements.
• Proven experience leading complex operational and strategic initiatives.
• Experience in Real Estate, Mortgage, or HELOC industries is strongly preferred.
• Prior experience managing remote teams with a data-driven approach to tracking and improving performance.
• Strong decision-making skills and ability to align outcomes with business goals.
• Excellent prioritization and organizational skills with clear ownership.
• Conflict resolution and collaboration across stakeholders; HR involvement when needed.
• Attendance at four onsite events per year, travel required; mortgage licensing (MLO) required within 60 days.

Responsibilities

• Day-to-Day Team Support: review calendars, ensure sales coverage, assist teams with homeowner scenarios, resolve complaints.
• Performance Management: set monthly goals, review sales data, coach underperformers, conduct 1:1s and team meetings.
• Develop and implement monthly sales training plans.
• Hiring & Onboarding: interview and hire new Account Managers, guide onboarding.
• Cross-Functional Support: regular meetings with partners on sales initiatives.
• Develop and implement strategies for call campaigns, including scripts and SLAs.
• Optimize sales processes to improve productivity and customer experience.

Skills

Sales management

Performance management

Data-driven decisions

Remote team leadership

Coaching & mentoring

Education

Bachelor’s degree or equivalent

Job description

Point seeks an Inside Sales Manager (B2C) to lead a remote US-based team of Account Managers and Sales Reps. You will drive top-of-funnel sales, set goals, coach, and hire new team members while coordinating with cross-functional partners on sales initiatives.

You will manage training plans, call campaigns, and performance metrics, with licensing requirements for MLO and attendance at onsite events. The role offers generous benefits and equity consideration.