Remote Infrastructure & AI Platform Engineer

New Relic, Inc.; Detroit (MI); Remote; USD 95,000 - 119,000; Full time

Job summary

New Relic, Inc. is seeking an Infrastructure Engineer within our IT Engineering team, focusing on network infrastructure and enterprise AI enablement.

You will design, deploy, and operate the global Meraki network, while driving governance and adoption of AI tools across the company. You will partner with Security, Compliance, Facilities, IT Support, and Engineering to automate workflows, document architectures, and own projects from onboarding to rollout.

Qualifications

• 2 years of experience in network, infrastructure, or IT engineering.
• Strong networking knowledge and troubleshooting skills.
• Hands-on experience with Meraki or comparable enterprise network infrastructure.
• Experience with enterprise AI or LLM platforms.
• Proficient in scripting and REST APIs.

Responsibilities

• Own and improve core network infrastructure across global offices and AI platforms governance.
• Troubleshoot office network issues including Wi‑Fi, VLANs, DNS, and DHCP.
• Plan and execute office network builds with Facilities and Security.
• Deploy and administer enterprise AI platforms, including monitoring usage.
• Build integrations and automation using scripts and APIs; participate in on-call rotations.

Skills

Networking

Meraki

AI platforms

Scripting

Security

Documentation

On-call

Tools

Terraform

Cloudflare Zero Trust

REST APIs

VPN

Job description

New Relic, Inc. is seeking an Infrastructure Engineer within our IT Engineering team, focusing on network infrastructure and enterprise AI enablement.

You will design, deploy, and operate the global Meraki network, while driving governance and adoption of AI tools across the company. You will partner with Security, Compliance, Facilities, IT Support, and Engineering to automate workflows, document architectures, and own projects from onboarding to rollout.