Global Network & AI Infrastructure Engineer

New Relic, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 95,000 - 119,000; Full time

Job summary

New Relic, Inc. is seeking an Infrastructure Engineer to join our IT Engineering team with a focus on network infrastructure and enterprise AI enablement. You will build and operate networks that keep our global workforce connected and secure, and help deploy AI tools that improve performance.

You will automate repetitive work, document designs, and collaborate with Security, Compliance, Facilities, IT Support, and Engineering to drive roadmap and projects across multiple offices worldwide.

Qualifications

• 2 years of experience in network, infrastructure, or IT engineering.
• Hands-on with Meraki or enterprise network infrastructure.
• Experience with ISPs and carriers, circuit management and outage escalation.
• Hands-on with enterprise AI or LLM platforms (Gemini, Claude or similar).
• Proficiency in Python, Bash, or JavaScript and REST APIs.
• Understanding of data security principles as they apply to AI usage (data classification, DLP, least privilege).
• Clear written and verbal communication and ability to document designs.

Responsibilities

• Own and improve core network infrastructure across global offices.
• Deploy and govern AI platforms and related tooling.
• Automate network tasks and build integrations with APIs.
• Lead incident response and post-mortem fixes.
• Maintain network architecture docs and runbooks.

Skills

Networking

Meraki

AI platforms

Scripting

Security concepts

REST APIs

Documentation

Problem solving

Tools

Meraki Dashboard

Terraform

Ansible

REST APIs

Job description

New Relic, Inc. is seeking an Infrastructure Engineer to join our IT Engineering team with a focus on network infrastructure and enterprise AI enablement. You will build and operate networks that keep our global workforce connected and secure, and help deploy AI tools that improve performance.

You will automate repetitive work, document designs, and collaborate with Security, Compliance, Facilities, IT Support, and Engineering to drive roadmap and projects across multiple offices worldwide.