Remote Infrastructure Engineer - AI & Global Networking

New Relic, Inc.; Phoenix (AZ); Remote; USD 95,000 - 119,000; Full time

Benefits offered by this job

Healthcare

Dental

Vision

401(k) Matching

Flexible time-off

Paid holidays

Job summary

New Relic, Inc. is seeking an Infrastructure Engineer for our IT Engineering team, focusing on network infrastructure and enterprise AI enablement.

You will build and operate networks for a global workforce and help deploy AI tools to accelerate business processes. The role emphasizes automation, scalability, and reliability with opportunities to lead projects and shape roadmaps in a dynamic, remote-friendly environment.

Qualifications

• 2 years of experience in network, infrastructure, or IT engineering.
• Strong networking knowledge (TCP/IP, DNS, DHCP, VLANs, routing, TLS, VPN, proxy, firewall) and proven troubleshooting skills.
• Hands‑on experience managing Meraki or comparable enterprise network infrastructure.
• Experience working with ISPs and carriers, including circuit management and outage escalation.
• Hands‑on experience with enterprise AI or LLM platforms (Gemini, Claude or similar), including administration or integration work.
• Proficiency in a scripting or programming language (Python, Bash, JavaScript) and experience building against REST APIs.

Responsibilities

• Own and improve core network infrastructure across global offices.
• Drive the technical rollout and governance of AI platforms across the company.
• Build integrations and automations using scripts and APIs to eliminate manual toil.
• Act as escalation point for IT Support on complex network and infrastructure issues.
• Participate in a global on‑call rotation.

Skills

Networking

Meraki

Python

REST APIs

AI platforms

VPN

Tools

Meraki Dashboard

Job description

New Relic, Inc. is seeking an Infrastructure Engineer for our IT Engineering team, focusing on network infrastructure and enterprise AI enablement.

You will build and operate networks for a global workforce and help deploy AI tools to accelerate business processes. The role emphasizes automation, scalability, and reliability with opportunities to lead projects and shape roadmaps in a dynamic, remote-friendly environment.