Remote Inbound Sales Specialist

MCI; United States; On-site; USD 36,000 - 60,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative working remotely in the United States to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

You will answer calls, understand needs, guide through the purchasing process, document interactions, and meet sales goals while maintaining product knowledge and complying with company policies.

Qualifications

• Must have a high school diploma or GED.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication

Customer focus

Interpersonal skills

Multitasking

Problem solving

Reliability

Bilingual

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative working remotely in the United States to assist customers with questions and purchasing needs. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

You will answer calls, understand needs, guide through the purchasing process, document interactions, and meet sales goals while maintaining product knowledge and complying with company policies.