Remote Inbound Sales Specialist

MCI; South Carolina; Hybrid; USD 32,000 - 42,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You’ll provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

This remote, work-at-home role supports a growing tech-enabled BPO and CX provider. Ideal candidates are motivated, customer-focused, with strong communication skills and the ability to meet sales goals in a fast-paced environment.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Excellent communication

Customer-focused

Basic computer proficiency

Multitasking

Problem-solving

Reliable attendance

Age 18+

HS diploma / GED

Education

High school diploma or GED

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers with questions and purchasing needs. You’ll provide outstanding service while identifying opportunities to recommend products and services that fit each customer’s needs.

This remote, work-at-home role supports a growing tech-enabled BPO and CX provider. Ideal candidates are motivated, customer-focused, with strong communication skills and the ability to meet sales goals in a fast-paced environment.