Remote Inbound Sales Specialist

MCI; Idaho; Remote; USD 36,000 - 54,000; Full time

Benefits offered by this job

Remote work

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. This remote, work-at-home role focuses on identifying opportunities to recommend products that fit customer needs while delivering outstanding service.

The position emphasizes building relationships, achieving sales goals, and documenting interactions in our CRM. Strong communication, reliability, and the ability to work in a fast-paced environment are essential.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Inbound sales

Customer service

Communication

Multitasking

CRM software

Active listening

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. This remote, work-at-home role focuses on identifying opportunities to recommend products that fit customer needs while delivering outstanding service.

The position emphasizes building relationships, achieving sales goals, and documenting interactions in our CRM. Strong communication, reliability, and the ability to work in a fast-paced environment are essential.