Remote Inbound Sales Specialist

MCI; Jackson (MS); On-site; USD 35,000 - 52,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs from a remote, work-at-home role. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

If you enjoy building relationships and exceeding customer expectations, we’d love to meet you. Responsibilities include handling inbound calls, guiding the purchasing process, meeting sales goals,

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Customer service

Communication

Multitasking

Problem solving

Punctuality

Basic computer skills

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs from a remote, work-at-home role. You will provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs.

If you enjoy building relationships and exceeding customer expectations, we’d love to meet you. Responsibilities include handling inbound calls, guiding the purchasing process, meeting sales goals,