Remote Inbound Sales Specialist

MCI; Texas; À distance; USD 36 000 - 60 000; Plein temps

Résumé du poste

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You'll provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs in a remote, work-at-home setting.

Our team values building relationships and meeting sales and performance goals. You will answer inbound calls, document interactions, stay knowledgeable about promotions, and follow company policies

Qualifications

• Excellent communication and active listening are essential.
• Customer-focused approach with strong interpersonal skills.
• Basic computer proficiency and ability to multitask in a fast-paced environment.
• Reliable attendance and punctuality are required.
• Experience with CRM software is a plus.
• Willingness to meet sales goals and targets.
• Bilingual or multilingual skills are a plus.

Responsabilités

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Connaissances

Excellent communication

Listening skills

Customer-focused

Basic computer proficiency

Multitasking

Problem-solving

Reliability

Formation

High school diploma or GED

Outils

CRM Software

Description du poste

MCI is seeking a Full-Time Inbound Sales Representative to assist customers who contact us with questions and purchasing needs. You'll provide outstanding service while identifying opportunities to recommend products and services that best fit each customer's needs in a remote, work-at-home setting.

Our team values building relationships and meeting sales and performance goals. You will answer inbound calls, document interactions, stay knowledgeable about promotions, and follow company policies