Remote Inbound Sales Specialist

MCI; Arkansas; Hybrid; USD 42,000 - 52,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative working remotely in the United States to assist customers with questions and purchasing needs. You will provide outstanding service, identify opportunities to recommend products, and guide customers through the purchase process.

Ideal candidates are motivated, reliable, and able to meet sales and service goals while maintaining accurate records and product knowledge.

Qualifications

• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Inbound sales

Customer service

Communication

Multitasking

Problem-solving

Punctuality

Education

High school diploma or GED

Job description

MCI is seeking a Full-Time Inbound Sales Representative working remotely in the United States to assist customers with questions and purchasing needs. You will provide outstanding service, identify opportunities to recommend products, and guide customers through the purchase process.

Ideal candidates are motivated, reliable, and able to meet sales and service goals while maintaining accurate records and product knowledge.