Remote Inbound Sales Specialist

MCI; Wyoming (OH); On-site; USD 32,000 - 55,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative for remote work. You will assist customers with questions and purchasing needs, recommend suitable products, and strive to exceed sales targets while delivering excellent service.

The role emphasizes building relationships, documenting interactions, and staying knowledgeable about current promotions and offerings. This position offers the flexibility of remote work within the United States.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Communication

Listening

Customer focus

Basic computer skills

Multitasking

Problem solving

Reliability

CRM software experience

Education

High school diploma or GED

Tools

CRM software

Job description

MCI is seeking a Full-Time Inbound Sales Representative for remote work. You will assist customers with questions and purchasing needs, recommend suitable products, and strive to exceed sales targets while delivering excellent service.

The role emphasizes building relationships, documenting interactions, and staying knowledgeable about current promotions and offerings. This position offers the flexibility of remote work within the United States.