Remote Inbound Sales Pro: Help Buyers Find Solutions

MCI; North Dakota; On-site; USD 38,000 - 54,000; Full time

Job summary

MCI is seeking a Full-Time Inbound Sales Representative for remote, work-at-home operations in the United States. You will handle inbound inquiries, identify customer needs, and guide buyers through the purchasing process while meeting sales targets and documenting interactions.

Ideal candidates demonstrate excellent communication, reliability, and the ability to multitask in a fast-paced environment. Previous call center or sales experience and CRM familiarity are a plus.

Qualifications

• Must be 18 years or older.
• High school diploma or GED required.
• Excellent communication and listening skills.
• Customer-focused with strong interpersonal skills.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving abilities.
• Reliable attendance and punctuality.

Responsibilities

• Answer inbound customer calls professionally and efficiently.
• Understand customer needs and recommend appropriate products or services.
• Guide customers through the purchasing process.
• Build trust through excellent customer service.
• Meet sales and performance goals.
• Accurately document customer interactions.
• Maintain knowledge of products, services, and promotions.
• Follow company policies and quality standards.

Skills

Inbound Sales

Customer Service

Communication

Multitasking

Problem Solving

Education

High School Diploma / GED

Tools

CRM Software

Job description

MCI is seeking a Full-Time Inbound Sales Representative for remote, work-at-home operations in the United States. You will handle inbound inquiries, identify customer needs, and guide buyers through the purchasing process while meeting sales targets and documenting interactions.

Ideal candidates demonstrate excellent communication, reliability, and the ability to multitask in a fast-paced environment. Previous call center or sales experience and CRM familiarity are a plus.