Remote Inbound Sales and Retention Specialist

Cable ONE; Oregon; Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Life insurance

Paid time off

401(k) - company match

Group Legal plan with Identity Theft

Tuition reimbursement

Cable/internet stipend

Recognition & awards programs

Advancement opportunities

Collaborative work environment

Job summary

Cable One, via its Sparklight brand, seeks a Business Inbound Sales Representative - Interim Work From Home. You will handle inbound calls from existing customers, retain services, and present compelling offers while delivering top-tier service.

Candidates should have at least six months in customer service, strong communication, and a sales-driven mindset. Remote work options available in the United States, with preferred proximity to Phoenix, AZ.

Qualifications

• Six months of customer service experience required; call center a plus.
• Proactive, persistent in guiding conversations to close sales.
• Able to listen with empathy and offer workable solutions.
• Must keep pace with product improvements and maintain reliability.

Responsibilities

• Handle inbound calls to retain and upsell Sparklight services.
• Input orders accurately using order entry programs.
• Maintain knowledge of competitors' offers to provide beneficial options.
• Meet monthly metrics and maintain high call quality.

Skills

Phone sales

Customer service

Communication skills

Empathy

Closing techniques

Education

High school diploma or GED

Associate degree preferred

Job description

Cable One, via its Sparklight brand, seeks a Business Inbound Sales Representative - Interim Work From Home. You will handle inbound calls from existing customers, retain services, and present compelling offers while delivering top-tier service.

Candidates should have at least six months in customer service, strong communication, and a sales-driven mindset. Remote work options available in the United States, with preferred proximity to Phoenix, AZ.