Remote Inbound Donor Support Agent

ACD Direct; Anaconda (MT); On-site; USD 16,531 - 27,552; Part time

Job summary

ACD Direct is seeking experienced customer service professionals for their Winter Campaign Project in Anaconda, Montana. Candidates must have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. The project will begin the last week of November and end December 31st, offering significant earning potential. Certification for new agents will start on October 15th, leading to exciting opportunities.

If you're motivated and ready to excel in this competitive role, visit www.acddirect-ibo.com to register.

Qualifications

• Minimum 6 months of formal telephone experience, preferably in a call center.
• Ability to work with minimal supervision.
• Self-directed and self-motivated individual.

Responsibilities

• Providing customer service by answering inbound calls.
• Completing the certification process within 14 days of acceptance.
• Engaging with callers enthusiastically.

Skills

Telephone experience

Computer knowledge

Typing skill (40 WPM)

Listening skills

Communication skills

Call control

Job description

ACD Direct is seeking experienced customer service professionals for their Winter Campaign Project in Anaconda, Montana. Candidates must have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. The project will begin the last week of November and end December 31st, offering significant earning potential. Certification for new agents will start on October 15th, leading to exciting opportunities.

If you're motivated and ready to excel in this competitive role, visit www.acddirect-ibo.com to register.