Remote Inbound Donor Service Agent

ACD Direct; Lewistown (MT); Remote; USD 17,000 - 25,000; Part time

Job summary

A leading customer service provider is seeking experienced customer service professionals for their Winter Campaign Project in Lewistown, Montana. You will assist with taking inbound calls for donations, requiring at least 6 months of telephone experience. Candidates must demonstrate self-motivation and excellent communication skills, and must be able to complete the certification process within 14 days after notification. This role offers competitive earning potential during the busy season and flexibility as an Independent Contractor.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Previous call center experience is a plus.

Responsibilities

• Provide customer service for inbound calls.
• Assist clients with taking calls for donations.
• Complete the certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Ability to work with minimal supervision

Typing speed 40 WPM or higher

Self-directed and self-motivated

Strong listening skills

Written and verbal communication skills

Call control

Job description

A leading customer service provider is seeking experienced customer service professionals for their Winter Campaign Project in Lewistown, Montana. You will assist with taking inbound calls for donations, requiring at least 6 months of telephone experience. Candidates must demonstrate self-motivation and excellent communication skills, and must be able to complete the certification process within 14 days after notification. This role offers competitive earning potential during the busy season and flexibility as an Independent Contractor.