Remote Inbound Donor Service Agent

ACD Direct; Miles City (MT); Remote; USD 17,000 - 22,000; Part time

Job summary

A customer service company based in Miles City is seeking skilled customer service professionals for their Winter Campaign Project. The role requires at least 6 months of telephone experience, a typing speed of 40 WPM, and strong communication skills. Successful candidates will take inbound calls for various clients and complete a certification process within 14 days of acceptance. Motivated individuals who excel in customer service are encouraged to apply. Opportunities for increased earnings are available during this busy campaign.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Previous call center experience a plus.

Responsibilities

• Provide customer service by answering inbound calls.
• Complete the entire certification process within 14 days of notification of acceptance.
• Help ensure a smooth certification process.

Skills

Excellent written and verbal communication skills

Strong listening skills

Self-directed and self-motivated

Ability to work with minimal supervision

Call control

Efficiency

Job description

A customer service company based in Miles City is seeking skilled customer service professionals for their Winter Campaign Project. The role requires at least 6 months of telephone experience, a typing speed of 40 WPM, and strong communication skills. Successful candidates will take inbound calls for various clients and complete a certification process within 14 days of acceptance. Motivated individuals who excel in customer service are encouraged to apply. Opportunities for increased earnings are available during this busy campaign.