Remote Inbound Donor Service Agent

ACD Direct; Fort Peck (MT); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service organization is seeking experienced customer service professionals for its Winter Campaign Project. The role involves taking inbound calls and requires at least 6 months of formal telephone experience. Candidates must be self-motivated, have strong communication skills, and be able to type 40 WPM or higher. Certification is required and must be completed within 14 days of acceptance. This is a work-at-home opportunity based in Fort Peck, Montana.

Qualifications

• Minimum 6 months formal telephone experience, preferably in a call center.
• Moderate level of computer knowledge is required.
• Must work with minimal supervision and be self-motivated.

Responsibilities

• Answer inbound calls from enthusiastic clients.
• Complete the entire certification process within 14 days after acceptance.
• Demonstrate call control and handle customer inquiries efficiently.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing skills (40 WPM)

Strong listening skills

Written and verbal communication skills

Call control

Job description

A customer service organization is seeking experienced customer service professionals for its Winter Campaign Project. The role involves taking inbound calls and requires at least 6 months of formal telephone experience. Candidates must be self-motivated, have strong communication skills, and be able to type 40 WPM or higher. Certification is required and must be completed within 14 days of acceptance. This is a work-at-home opportunity based in Fort Peck, Montana.