Remote Inbound Donor Service Agent

ACD Direct; Helena (MT); Remote; USD 17,000 - 25,000; Part time

Job summary

A leading customer service provider is seeking experienced professionals for an inbound calling project in Helena, Montana. Applicants must possess telephone experience, excellent communication skills, and the ability to work independently. The project offers competitive earnings during the winter campaign. Successful candidates will complete a quick certification process and start immediately in a remote environment.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be self-directed and self-motivated.
• Must demonstrate call control and efficiency.

Responsibilities

• Answer inbound calls from enthusiastic clients.
• Prepare for calls independently and follow scripts.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone experience

Computer knowledge

Typing speed (40 WPM)

Self-directed

Strong listening skills

Excellent written communication

Excellent verbal communication

Job description

A leading customer service provider is seeking experienced professionals for an inbound calling project in Helena, Montana. Applicants must possess telephone experience, excellent communication skills, and the ability to work independently. The project offers competitive earnings during the winter campaign. Successful candidates will complete a quick certification process and start immediately in a remote environment.