Remote Inbound Donor Service Agent

ACD Direct; Wells (NV); On-site; USD 17,000 - 25,000; Part time

Job summary

A customer service company is hiring experienced professionals for their upcoming Winter Campaign project in Wells, Nevada. Candidates must have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. The role involves answering inbound calls and achieving certification within 14 days of acceptance. Successful agents can expect a solid earning potential from the busy campaign. Join this dynamic team and help support non-profit organizations during this critical time.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Strong listening and communication skills are essential.
• Must be able to complete the certification process within 14 days.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Prepare independently for calls and follow scripts.
• Achieve certification for the Winter Project.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed 40 WPM

Strong listening skills

Excellent communication skills

Job description

A customer service company is hiring experienced professionals for their upcoming Winter Campaign project in Wells, Nevada. Candidates must have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. The role involves answering inbound calls and achieving certification within 14 days of acceptance. Successful agents can expect a solid earning potential from the busy campaign. Join this dynamic team and help support non-profit organizations during this critical time.