Remote Inbound Donor Service Agent

ACD Direct; Winnemucca (NV); Remote; USD 17,000 - 25,000; Part time

Job summary

A customer service organization is seeking experienced professionals for a Winter Campaign Project in Winnemucca, Nevada. The role requires answering inbound calls for various non-profit organizations, focusing on donation calls. Candidates must have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. Certification begins on October 15, 2015, with specific training requirements. This project offers a larger earning potential due to its busy nature.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Moderate level of computer knowledge.

Responsibilities

• Answer inbound calls from the client's enthusiastic callers.
• Complete the entire certification process within 14 days of notification of acceptance.

Skills

Excellent written and verbal communication skills

Strong listening skills

Self-directed and self-motivated

Ability to work with minimal supervision

Demonstrates call control

Job description

A customer service organization is seeking experienced professionals for a Winter Campaign Project in Winnemucca, Nevada. The role requires answering inbound calls for various non-profit organizations, focusing on donation calls. Candidates must have at least 6 months of telephone experience, excellent communication skills, and the ability to work independently. Certification begins on October 15, 2015, with specific training requirements. This project offers a larger earning potential due to its busy nature.