Remote Inbound Donor Service Agent

ACD Direct; Yerington (NV); Remote; USD 16,531 - 20,664; Part time

Job summary

A customer service company is seeking experienced professionals for their Winter Campaign Project in Yerington, Nevada. As an Independent Contractor, you will help answer inbound calls related to donations for various non-profit organizations. Candidates must have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. Successful applicants will undergo a certification process, which begins on October 15th. Positions are remote with competitive earnings potential.

Qualifications

• Minimum 6 months formal telephone experience.
• Moderate level of computer knowledge required.
• Ability to work with minimal supervision is essential.
• Must type 40 WPM or higher.
• Self-directed and motivated individuals are preferred.
• Strong listening skills are a must.
• Candidates must demonstrate call control.
• Ability to complete certification within 14 days of acceptance.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Take donations and read from scripts.
• Independently prepare for calls.
• Assist with various project types as needed.

Skills

Telephone experience

Computer knowledge

Self-directed

Typing speed 40 WPM

Strong listening skills

Excellent written communication

Excellent verbal communication

Job description

A customer service company is seeking experienced professionals for their Winter Campaign Project in Yerington, Nevada. As an Independent Contractor, you will help answer inbound calls related to donations for various non-profit organizations. Candidates must have at least 6 months of telephone experience, strong communication skills, and the ability to work independently. Successful applicants will undergo a certification process, which begins on October 15th. Positions are remote with competitive earnings potential.