Remote Inbound Donor Service Agent

ACD Direct; Elko (NV); On-site; USD 16,531 - 24,796; Part time

Job summary

A customer service firm in Elko, NV seeks experienced professionals for their Winter Campaign Project. Responsibilities include providing excellent customer service by answering inbound calls. Candidates should have at least 6 months of call center experience and must type 40 WPM. The certification process for this project starts on October 15th, and must be completed within 14 days of acceptance. Join this dynamic team and help take donations for non-profit organizations.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to type 40 WPM or higher.
• Must demonstrate call control.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Complete the entire certification process within 14 days of acceptance.

Skills

Telephone communication

Computer skills

Self-motivation

Listening skills

Written communication

Job description

A customer service firm in Elko, NV seeks experienced professionals for their Winter Campaign Project. Responsibilities include providing excellent customer service by answering inbound calls. Candidates should have at least 6 months of call center experience and must type 40 WPM. The certification process for this project starts on October 15th, and must be completed within 14 days of acceptance. Join this dynamic team and help take donations for non-profit organizations.