Remote Inbound Donor Service Agent

ACD Direct; Tulsa (OK); Remote; USD 17,000 - 22,000; Part time

Job summary

A leading call center service provider is seeking experienced customer service professionals for a Winter Campaign Project. This project offers an opportunity to provide customer service skills while answering calls for non-profit organizations, specifically taking donations. Candidates should have at least 6 months of formal telephone experience and must be able to complete the certification process within 14 days. Excellent communication and listening skills are essential for this role, which starts in late November.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Must be able to complete the entire certification process within 14 days of notification.

Responsibilities

• Answer inbound calls from enthusiastic callers.
• Provide customer service skills and expertise.

Skills

Customer service

Listening skills

Communication skills

Typing (40 WPM)

Self-motivation

Job description

A leading call center service provider is seeking experienced customer service professionals for a Winter Campaign Project. This project offers an opportunity to provide customer service skills while answering calls for non-profit organizations, specifically taking donations. Candidates should have at least 6 months of formal telephone experience and must be able to complete the certification process within 14 days. Excellent communication and listening skills are essential for this role, which starts in late November.