Remote Inbound Donor Service Agent

ACD Direct; Greenville (MS); Remote; USD 13,776 - 20,664; Part time

Job summary

A customer service provider is seeking experienced professionals to join their Winter Campaign Project, focusing on answering inbound calls for non-profit organizations. Candidates should have at least 6 months of telephone experience and strong communication skills. The project is anticipated to start in late November, with onboarding taking as little as 48 hours after selection. Those interested can apply at the company’s website, and certification is required by mid-November.

Qualifications

• Minimum 6 months formal telephone experience, preferably call center related.
• Strong listening skills and excellent communication abilities.
• Must be able to complete certification process within 14 days.

Responsibilities

• Answer inbound calls from clients' enthusiastic callers.
• Provide skills and expertise to represent clients.

Skills

Telephone experience

Computer knowledge

Self-motivated

Listening skills

Written communication

Verbal communication

Typing speed (40 WPM)

Call control

Job description

A customer service provider is seeking experienced professionals to join their Winter Campaign Project, focusing on answering inbound calls for non-profit organizations. Candidates should have at least 6 months of telephone experience and strong communication skills. The project is anticipated to start in late November, with onboarding taking as little as 48 hours after selection. Those interested can apply at the company’s website, and certification is required by mid-November.